Notice to customers

Notice to customers

Our workers are obliged to check the water meter status at least once a year. However, by physical reading at your supply point four times a year, we can detect malfunction of the water meter, potential water leaks, etc. much earlier.

Our employees are equipped with a mobile terminal, including a history of water consumption at your water supply point. In case of non-standard consumption, this information will be provided to you on the spot and the problem can be solved without further delay. We kindly ask for your helpfulness and cooperation with our workers.

Data from the meters are handed over online to your water supplier – SmVaK Ostrava a.s., who will issue you an invoice within a few days.

Employees of the company Vodotech, spol. s r. o. are not authorized to collect or receive any payments in respect of water supply and wastewater disposal or other services provided by SmVaK Ostrava a.s.